Twin Arrows Resort and Casino knows good customer service. AAA recently awarded the resort, open just over a year, its Four Diamond Award. AAA evaluators check more than 400 items during an evaluation encompassing customer satisfaction, the casino, hotel, restaurants, convention center and many other amenities. What does excellent customer service look like? Here is a quick look...
Taking customer service seriously.
Executive Chef Hector Vasquez stands in the kitchen in the Zenith Steakhouse at Twin Arrows Navajo Casino Resort before service begins.
Turndown service.
Finding an appropriate bottle.
Elvis makes amen drink.